Glp1 Privacy Policy — How We Protect Your Information
User privacy is a top priority at glp1. This policy clearly outlines what information we collect, how it is used, and your rights as a user of our platform in Malaysia.
Effective date: 1 January 2026. This policy applies to all glp1 users in Malaysia.
1Information We Collect
When you use the glp1 platform, we collect several types of information to keep our services running smoothly and to ensure your account remains secure. All data collection is carried out transparently and only for the purposes stated in this policy.
Account Information
During registration, we collect your full name, email address, phone number, and date of birth. This information is used to verify your identity, manage your account, and ensure only eligible users can access the platform's services.
Device & Browser Information
We collect technical information such as device type, operating system, browser type, IP address, and general location data. This helps us detect suspicious access, optimise platform performance across different devices, and resolve technical issues.
Payment Information in MYR
When you make a deposit or withdrawal, we record the transaction details including your chosen payment method, the amount in MYR, and the time of the transaction. glp1 does not store your full card number or banking password — this sensitive information is handled directly by our licensed payment providers.
Platform Usage Data
We record in-platform activity such as games played, bets placed, pages visited, and session duration. This data is used to improve the user experience and detect any unusual activity.
2How We Use Your Personal Information
The information collected is used to verify user identity during registration and login, prevent unauthorised access, and ensure that only legitimate account owners can access their funds and account details.
Payment data is used solely to process MYR deposits and withdrawals, resolve transaction disputes, and comply with legal requirements relating to financial records.
Platform usage data helps glp1 understand how users interact with the platform, identify technical issues, and develop new features that meet the needs of Malaysian users.
Your email address and phone number are used to send important account notifications, security updates, and responses to support enquiries. We do not send marketing communications without your consent.
3Cookie Usage & Session Tracking
The glp1 platform uses cookies — small text files stored on your device — to maintain your login session, remember your language preference, and ensure a smoother browsing experience. Without cookies, you will need to log in again each time you navigate to a new page.
Types of Cookies Used
- Session Cookies: Required to maintain your login session and account security while you are active on the platform.
- Preference Cookies: Saves preferences such as your chosen language and display settings for your convenience.
- Analytics Cookies: Collects anonymous usage data to help us understand how the platform is used overall.
You can manage or delete cookies at any time through your web browser settings. However, deleting session cookies may affect your ability to stay logged in.
4Data Storage, Security & Third-Party Sharing
Data Storage & Protection
All user data is stored on servers protected with multi-layer encryption. glp1 uses SSL protocols to ensure all communication between your device and our servers is transmitted in encrypted form. Access to user data on our end is restricted to staff who require it to carry out their responsibilities.
Data is retained for as long as your account is active or as long as necessary to fulfil our legal obligations. Following account closure, personal data will be deleted in accordance with the retention periods prescribed by applicable laws in Malaysia.
Third-Party Sharing
Glp1 does not sell, rent, or share users' personal information with third parties for marketing purposes. Information is only shared in the following circumstances:
- Licensed payment providers: To securely process MYR deposit and withdrawal transactions.
- Legal authorities: When required by a court order or legal obligation in Malaysia.
- Technical services: Infrastructure providers bound by strict confidentiality agreements and are not permitted to use your data for any other purpose.
5Your Rights as a User
Glp1 users have clear rights regarding their personal data. We are committed to respecting and facilitating the exercise of these rights.
You have the right to request a copy of the personal information we hold about you. This request can be made via our support email and will be processed within a reasonable timeframe.
If the information we hold about you is inaccurate or incomplete, you have the right to request a correction. Log in to your account to update basic details, or contact our support team for changes that require verification.
You may request the deletion of your account and personal data. Such requests are subject to our legal obligations to retain certain records. Full deletion will be carried out once the minimum retention period has been met.
6Policy Changes & How to Contact Us
Privacy Policy Updates
Glp1 reserves the right to update this Privacy Policy from time to time to reflect changes in operational practices, technology, or legal requirements. Users will be notified of any significant changes via their registered email or an in-platform notice. The latest version of the Privacy Policy is always available on this page, along with its effective date.
Continued use of the glp1 platform after any Privacy Policy changes constitutes your acceptance of the latest version. We encourage users to review this page periodically.
Contact Us for Privacy Enquiries
If you have any questions, concerns, or requests regarding your personal data and glp1's Privacy Policy, please contact our support team. We aim to respond promptly to all privacy-related enquiries.
Email: [email protected]
For more information on platform usage rules, please refer to our Terms & Conditions us. Other questions can be answered via FAQ.
Have questions about your account or privacy? We're here to help.